Do I need to pay extra shipping fees upon delivery? 
No. All costs are calculated at checkout. The price covers delivery directly to your doorstep
Do I need to pay extra customs duties? 
In most cases, No. We utilize DDP (Delivered Duty Paid) logistics to handle taxes in advance..
  • Example:  Russia Note the $200 annual quota per person. Excess may trigger local duties.
Note: Recipients are responsible for monitoring personal import quotas.
Will the actual product look exactly like the photos? 
  • Real-Life Photography: All high-definition images are captured on-site by our Quality Control (QC) team. We strictly reject misleading computer-generated (CGI) renders to ensure the paintwork and details align with your expectations.
  • Material & Craftsmanship: Please note that most models are crafted from PVC or high-precision 3D printing materials. Due to the nature of these materials and the artisanal finishing process, minor surface irregularities or subtle paint variations are inherent and unavoidable. We appreciate your understanding of these unique characteristics.
  • Unshakeable Confidence: Despite these artisanal nuances, we have full confidence in the quality of our products.
  • Live Verification: To provide you with total peace of mind, we offer real-time video inspections. If you wish to verify the item before shipment, please contact our support team; we proudly support FaceTime for live product verification.
How long is the wait? Will I get tracking? 
Processing: 3-5 Business Days.

Delivery: USA/UK/EU/AU: 10-20 Days | Japan: 7-10 Days.

Tracking: A global tracking ID will be emailed immediately upon dispatch.
What if my item arrives damaged? 
We use professional-grade reinforcement. If damage occurs, contact us within 24 hours with photos of the box and item. We will coordinate free replacement parts or a fair compensation solution.